We use APC Network for all UK deliveries and UPS for overseas deliveries. All shipping methods are tracked/signed services. Please note that your parcel will require a signature upon receipt. We endeavor to dispatch all orders placed before 1400 (GMT) Monday to Friday on the same day. Orders placed after 1400 (GMT) on a Friday will be dispatched on the following Monday, or the next working day following a UK Bank Holiday. If an item is out of stock we will inform you as soon as possible.
Our shipping zones match Royal Mail’s zones. Import duty and VAT charges may apply for deliveries outside of the EU of which we have no control over and cannot calculate what they might be as customs policies differ from country to country. Please note that Nor-Folk does not accept responsibility for additional taxes and duties that are incurred when shipping outside of the UK. Orders will be sent to the delivery address that you specify and we cannot be held responsible if this delivery address is incorrect.